Missing Items / No customer service repy

There is zero customer service. I ordered 2 devices, you only sent 1 but charged for 2 of course. No response to my emails, no one answering the phone. No chat service run by humans to talk to. It´s very sad taking in consideration that you are having a pretty cool product. Still waiting to be contacted. order number 18996 Company Billmann Event GmbH Phone 0175 603 0097